Privacy Policy

Personal Information: When you contact us or book a pilgrimage, we may collect your name, email address, phone number, and other contact details.

Travel Information: We collect information about your pilgrimage preferences, dietary requirements, health conditions relevant to travel, and emergency contact information.

Payment Information: We process payments through secure third-party providers. We do not store your complete payment card information.

Website Usage: We collect information about how you interact with our website, including pages visited, time spent, and referring websites.

Communications: We keep records of our communications with you, including emails, phone calls, and meeting notes.

To provide and improve our pilgrimage services and customer support

To process bookings, payments, and manage your pilgrimage experience

To communicate with you about your pilgrimage, including important updates and spiritual preparation materials

To send you newsletters and spiritual content (only with your consent)

To comply with legal obligations and protect our rights

To improve our website and services based on your feedback and usage patterns

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business (such as accommodation providers, transportation companies, and payment processors) under strict confidentiality agreements.

We may disclose information when required by law or to protect our rights, property, or safety.

In case of emergency during your pilgrimage, we may share relevant information with local authorities or medical personnel.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All sensitive information is encrypted during transmission and storage.

We regularly review and update our security practices to ensure the highest level of protection.

Access to your personal information is limited to authorized personnel who need it to provide our services.

Access: You have the right to request access to the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete information.

Deletion: You may request that we delete your personal information, subject to legal and operational requirements.

Portability: You can request a copy of your data in a structured, machine-readable format.

Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at info.stellamariae@gmail.com

Our website uses cookies to enhance your browsing experience and analyze website traffic.

You can control cookie settings through your browser preferences.

We use analytics tools to understand how visitors use our website, but this information is anonymized and aggregated.

We do not use cookies for advertising or tracking purposes beyond our own website.

As we organize pilgrimages to Spain and Portugal, your information may be transferred to these countries.

We ensure that any international transfers comply with applicable data protection laws.

We work only with trusted partners who maintain adequate data protection standards.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Pilgrimage records are typically retained for 7 years for legal and insurance purposes.

Marketing communications data is retained until you unsubscribe or request deletion.

Website analytics data is typically retained for 2 years in anonymized form.

Our services are not directed to children under 16 years of age.

We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any significant changes by email or through our website.

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info.stellamariae@gmail.com

Phone: +34 600 123 456

Address: Stella Mariae, Madrid, Spain

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days.